What is Standard DDP?
Standard DDP (Delivered Duty Paid) means that the seller delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading [...]
Standard DDP (Delivered Duty Paid) means that the seller delivers the goods when the goods are placed at the disposal of the buyer, cleared for import on the arriving means of transport ready for unloading [...]
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@themobspress.com with photos of wrong/damaged items and we’ll sort that out for [...]
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though [...]
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at [insert your support email here]!
Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address ● Ask your local post office if they [...]
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please [...]
We work with an on-demand order fulfillment company with facilities worldwide!
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● Canada: 3–4 business days ● USA: 3–4 [...]
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@themobspress.com within a weeks' time with photos of the damaged product, your order [...]
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@themobspress.com.